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MEMBERS DIRECTORY
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Name
Catherine Waller
Expertise
Strong background in mid-to-senior management across multiple industries, with a focus on contact centres, SaaS, CCaaS, customer experience, customer success, consultancy, operational excellence, and efficiency.
Future Ambitions
To find either a similar role with room for growth or a new role where I can utilise these skills to develop my career. I have a strong interest in employment law and HR
November 18, 2025
Sign up date
Name
Federica Carr
Expertise
Strategic web leader with over 15 yearsโ experience in digital marketing and asset management, delivering initiatives that enhance client engagement and drive business growth. Proven success in leading global digital website projects
Future Ambitions
Find a role that fullfills me and gives me work life balance, and time to train myself to become a blue badge tour guide
November 17, 2025
Sign up date
Name
Allan Kelly
Expertise
IT/Digital/Technology - managing (product management & delivery), coaching (agile & OKRs), coding (not recently, still understand tech better than most), writting (several books), speaking (many conference, training + little lecturing)
Future Ambitions
Stay engaged, help the younger generation share my knowledge
November 17, 2025
Sign up date
Name
Nic Howell
Expertise
Marketing planning and leadership, journalism and content strategy, creative and CX strategy in marketing, HCD and transformation, workshop design and facilitation, collaboration and participatory decision-making
Future Ambitions
Running my own consultancy that creates advantage for organisations and teams by inspiring, facilitating and delivering new forms of customer value
November 17, 2025
Sign up date
Name
Shazia Ahmed
Expertise
A leadership Programme Manager, Conference Organiser, an Office Manager and Reception Manager, I was hired to set up an office in the USA (Hire Staff, Train Staff and day to day management)
Future Ambitions
Get back into a leadership role and make a difference
November 6, 2025
Sign up date
Name
Aileen Markey
Expertise
I am a Talent/HR, Change Management professional and Coach . I have experience working in large multinational companies and have worked and lived in a number of different countries.
Future Ambitions
Keep evolving and learning new skills. Interested in moving into the not-for-profit space. Desire for more flexibility whilst maintaining a continued income stream.
November 5, 2025
Sign up date
Name
Vanessa McGreevy
Expertise
20+years in content, community, customer service, membership, media relations
Future Ambitions
Working with people I like doing something purposeful and fun. Getting paid enough to make it worthwhile and spend time on other things, but still modest in terms of ยฃ!
October 27, 2025
Sign up date
Name
Anna Hill
Expertise
20+ year career in communications; small business owner; writer of an award-winning play
Future Ambitions
To find or create a role in a different sector that enables me to make best use of my skills, experience and natural aptitudes, as an employee or freelancer
October 21, 2025

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